Protect your Ohio e-QuickPay card and PIN.

• Do not give your card to anyone.


• Do not share your PIN with anyone.


• Choose a PIN you can remember without having to write it down.


• Never write your PIN on your e-QuickPay card.


• Never carry anything with you that has your PIN written on it.

Protect your personal financial information.

• Be suspicious of phone or e-mail requests for financial information.


• Do not provide personal information over the phone, mail, or Internet unless you trust the source.


• The Office of Child Support, e-QuickPay Customer Service, or ACS EPPICard Processing will not contact you asking for personal information, such as your e-QuickPay accoutn number or PIN.


• Be careful about which websites you visit.


• If you complete financial transactions with your PC on the internet, only use a secure connection.

An internet address for a secure site will begin with "https":

The "closed lock" symbol in the status bar of your browser will appear; this
means the connection is secure.

Report transaction activity is not yours

• Call e-QuickPay Customer Service (at 1-800-503-1283) if you suspect fraud or if you have transactions on your Ohio e-QuickPay account that are not yours.