Welcome to the Allen County Child Support Enforcement Agency

Mission Statement:

The Allen County CSEA is committed to serving the families in our community by providing quality child support services through establishing parentage, enforcing support orders and collecting and disbursing child support. Our goal is to ensure that families receive the financial support to which they are entitled.

All information contained herein pertains to your support order in Allen County only and is subject to change without notice.

RightLineHours of Operation:
Mon., Tues., Wed., Fri. - 8:00am - 4:30pm
Thursday - 9:00am - 4:30pm

General Information:
Allen County Child Support Enforcement Agency
200 W. Market Street
P.O. Box 1589
Lima, OH 45802-1589
Click here to contact us by email

Phone: (419) 224-7133
Toll Free: (800) 224-7133
Fax: (419) 222-6135
SETS VRU: (800) 860-2555

Rights & Responsibilities

Confidentiality of Case material Information

  • You have the right to see the parts of your file at the Child Support Enforcement Agency (CSEA) about you and action taken for you by the agency.
  • You cannot see some parts of your file that are protected by confidentiality laws, such as information obtained from the IRS.
  • Information about you in the CSEA file is confidential. However, certain portions of your file become public record when a court is notified about your case.

Hearing Rights
If you disagree with any action, lack of action or delay by the CSEA, you can ask for a state hearing. For a full explanation of your hearing rights and the hearing process, please read the attached JFS 04059, Explanation of State Hearing Procedures.

OWF Participants

  • As a condition of eligibility to receive OWF benefits, you give up the right to keep child and spousal support up to the amount of assistance you received.
  • You must cooperate in establishing paternity for each child born, if you were not married to the father.
  • You must assist the agency in getting support payments and any other payments.
  • If you fail to cooperate without good cause (determined by your CSEA) you may be ineligible to receive OWF benefits.

While a family is receiving OWF, support collections are used to repay benefits. When a family leaves OWF, current support and family arrears are released to the family. Payments from the Internal Revenue Service (IRS) are applied to repay benefits before being applied to support payable to the household.

Medicaid Participants
While Medicaid benefits are received, cash medical support is paid to ODJFS to reimburse Medicaid benefits. If health insurance is available, that insurance will be used first for payment of medical bills. If you are eligible for medical assistance and are covered by a health insurance plan, it is your responsibility to notify the physician, hospital or other provider of medical services that you have medical insurance coverage and Medicaid coverage for the uninsured costs.

IV-E Foster Care Participants
If a child receives Title IV-E foster care benefits, the assignment includes current child support during the time the child is eligible for benefits and child support arrearages accruing before and during the time the child is eligible for benefits. Support that does not exceed foster care maintenance payments is distributed to reimburse Title IV-E benefits. When IV-E foster care maintenance benefits cease, the assignment of support rights terminates, except for the amount of any unpaid support that accrued under the assignment.

The CSEA Can Assist You With the Following Available Services:

  1. Location of Absent Parent(s), including “Location Only Services” if the sole need is to find the absent parent.
  2. Establishment or Adjustment of Child Support and Medical Support, if you need to establish paternity. The CSEA can help with a Review and Adjustment of your support order (if timely) and help establish a medical support order.
  3. Enforcement of Existing Orders, to help you get current support and back child support.
  4. Federal and State Income Tax Refund Offset, by intercepting a non-payor’s federal and state tax refunds.
  5. Withholding of Various Types of Income, to help you get payroll deductions for current and back support.
  6. Establishing Paternity, by obtaining an order for paternity establishment, if you were not married to the father of the child. An absent parent may also request paternity services.
  7. Collection and Disbursement of Payments, and send you a check for the amount of payments received.
  8. Interstate Collection of Support, can assist you if the payor is living in another state or in some foreign countries.

Review and Adjustment of Child Support Orders
Each party to the support order has a right to request a review for adjustment of the order thirty-six (36) months from the establishment of the order or from the date of the most recent review, or sooner if certain circumstances are met. Contact the CSEA for further details.


  • There is an application fee of one dollar for applicants not receiving OWF, Medicaid, or IV-E foster care benefits. The application fee may be absorbed by the CSEA.
  • There is no charge to recipients of OWF, Medicaid and IV-E foster care.

Child Support Overpayments
An overpayment is child support that you are not entitled to keep because:

  • You have assigned (transferred) your rights to support to ODJFS.
  • The payment was made to you instead of ODJFS.
  • The payment was sent to you in error by ODJFS.

I understand that I am personally liable for returning any amounts paid to me in error, including amounts that must be returned because IRS or ODT accepts an amended tax return or complaint from the non-obligated spouse. I also understand, that in tax refund situations, I may be required to sign an affidavit attesting to the amount of support arrears.